AUSTIN SAMUELS DURING COVID-19

Conducting valuations and viewings during the Coronavirus pandemic

As of 29 June, Government guidance for England, Scotland, Wales and Northern Ireland allows for physically distanced viewings that carefully adhere to public health guidance. It is vital that safety comes first, with the guidance reflecting that with several measures that need to be followed to conduct viewings safely:

  • Viewings must only take place with serious buyers who are genuinely interested in the property.
  • Initial viewings should be done online as virtual viewings.
  • When conducting physical viewings, they should be done by appointment only and open houses are not permitted.
  • If your home is being viewed, open all windows and doors prior to the viewing taking place and if possible, leave the property for the duration of the viewing.
  • When viewing properties please avoid touching surfaces and bring your own hand sanitiser (we will also be providing hand sanitiser just in case). Everyone involved must wash their hands prior to the viewing and handwashing facilities should be made available with separate paper towels if possible.
  • We will look to restrict the number of people present at the viewing in order to follow social distancing guidelines.
  • Once the viewing has finished, the homeowner should ensure surfaces such as door handles are cleaned.
Personal Protective Equipment (PPE)

Before the viewing we will confirm with you in writing that you have the appropriate protective equipment. If you do not confirm prior to the viewing, we may cancel the appointment. We are working to best practice guidance which outlines the equipment all parties involved should use during viewings, including gloves and face coverings.

This guidance is designed to protect everyone involved with property viewings. It is important that you work with us and use the appropriate PPE to ensure everyone’s safety.